LogiClaim is claims management software designed for teams handling large volumes of financial claims including PCP, PPI, Plevin, HMRC and Flight delay claims. Since 2008 it has supported firms across the UK by helping them reduce admin, stay compliant and stay fully in control at every stage.
It is trusted as a PCP claims management software solution giving claims teams the tools to handle mis sold car finance claims efficiently and at scale.
Now in its third release, LogiClaim offers improved performance, advanced AI powered automation, and powerful tools for every part of the claims journey. From digital client onboarding to payment collection, the platform simplifies complex workflows and enables faster processing.
Each new installation comes with a fully configured workflow and a complete document set to help you get started right out of the box. Full training and configuration services are also available to support your team during setup and ongoing use.
Offer your clients an intuitive means of completing personal and claim details, uploading documents such as proofs of ID and address and signing LOAs and T&Cs.
Give your partners secure access to populate new claims, upload documents, and directly access their own reports.
Our versatile API provides you and your introducers with a secure and flexible way to upload clients, claims and documents.
Speed up the processing of typical claim milestones, including:
Client Signup
DSAR requests
Bespoke letters of complaint
Escalation to FOS/FSCS
LogiClaim auto generates all initial correspondence
Auto sends follow-up chasers
Keeps clients up to date with automatically generated progress emails/SMS messages
Ensures clients stay in the loop with access to a live feed on their customer portal
Automates the processing of incoming documents
Incoming emails and scanned documents are automatically imported and auto assigned to claims
Correspondence is automatically categorised through key phrase matching
Key information is automatically extracted from documents and saved against each claim.
Follow on tasks are automatically run based on the content of each document
Choose between No Win No Fee billing based on a percentage of an offer, OR a standard charge for the time spent on running the claim
Auto send payment chasers to clients
Built-in integration with Stripe simplifies customer payment
Get a summary of and detailed information about all clients and claims
View all outstanding tasks and historical activity on a single screen
Analyse trends and track performance with our bespoke reports
Comes with pre-configured PCP claims workflow and document templates
Easily extend and edit workflows using a simple interface
No coding required – just point and click
Set up personalised templates for letters, emails, and SMS
Access ongoing support and product extension services
Full training available for all users
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