Product Support

Helping you before you buy

If you have questions regarding a particular Logican solution and how it might help productivity within your organisation, please contact us using our contact form, or call us on 0800 084 2724.

Assistance with customisation

We provide full training on how to customise your Logican product at time of purchase.

In addition, you’ll find the answers to almost any questions you may have about customising our solutions in the easy to follow, step by step guides included in our searchable online documentation.

Should you require any additional assistance with customisation, please contact us.

Day to day support

Should you require support or assistance of any kind in using any Logican product please contact our dedicated support team via our support portal, or by email.

All support requests create a ticket that you can track at any time by logging in to the support portal.

Alternatively, if you would like to speak to a member of the support team, please call 0161 820 0617. (Our lines are open from 9am-7pm Mon – Thu and 9am-12 noon Fri.)

Ongoing optimisation of your business processes

We keep in close contact with customers, helping you to consider and implement further automation of processes within your businesses, using our software or bespoke extensions to our software.

If you are planning changes to the way in which your organisation approaches workflows, we suggest that these be discussed with us at the planning stage, as this enables us to advise on ways in which automation might add the greatest value.

Find out more

If you'd like to learn more about how our products can help you streamline your business, fill out the form and we'll call you.

Or email or call us now on 0800 084 2724

Ready to streamline your workflow? Click for a free demo